How do I remove ads from my Mahjong game on my iOS device?

You can purchase the ad-free version of Mahjong within your game by following these steps:Access the Mahjong Menu (tap the game screen backg...

How do I remove ads from my Mahjong game on my Android device?

You can purchase the ad-free version of Mahjong within your game by following these steps:Access the Mahjong Menu (tap the game screen backg...

Why do I still see ads after purchasing the paid version of the game on my iOS device?

If you have made an in-app purchase and are still seeing ads, your purchase will likely need to be restored. To restore your purchase from w...

Why do I still see ads after purchasing the paid version of the game on my Android device?

If you have made an in-app purchase and are still seeing ads, your purchase will likely need to be restored. To restore your purchase from w...

How do I report an ad?

Did you experience an ad that you feel violates our terms?Material is offensive or inappropriate for young audiences Ad redirects you after ...

I bought something in an ad and have a question

If you purchased something in an ad that has not been received or is not as described, we strongly encourage you to notify your bank about...

I saw an ad without a close button on my iOS device

If you recently rotated your device to play in landscape or portrait mode, it occasionally takes a few minutes for ads to update to reflect ...

I saw an ad without a close button on my Android device

If you recently rotated your device to play in landscape or portrait mode, it occasionally takes a few minutes for ads to update to reflect ...

If I pay to remove ads from Mahjong, will my scores carry over on iOS?

If you purchase ad-removal in Mahjong, your scores will transfer over to other devices sharing the same Apple ID, and you will no longer rec...

If I pay to remove ads from Mahjong, will my scores carry over on Android?

If you purchase ad removal in Mahjong, your leaderboard scores will transfer over to other devices sharing the same Google account, and you ...

What is the personalized identifier dialogue? (IDFA)

If you saw one of the prompts below regarding ad-tracking and have questions, we're here to offer some clarity. What is IDFA?IDFA, (Ide...