We're so sorry your purchase isn't working in the shop!
First, try restoring your in-app purchases. Some in-app purchases, such as game currency or hints, are consumable, which means that they run out as you use them.
You can’t restore consumable purchases. Learn about different types of in-app purchases.
Check your Apple Purchase History to verify your purchase.
Send our team a message by tapping Contact Us in the upper-right corner.
Please know, all purchases and refunds are processed through Apple.