Did you experience an ad that you feel violates our terms?
Conditions and constituents of an Ad-Report
- Material is offensive or inappropriate for young audiences
- Ad redirects you after pressing close-out button
- Ad shows multiple ads despite closing-out
- Ad violates audio settings and plays loud audio
- Ad does not close after 7 seconds
- Ad does not show an X to close out button
- Ad contains a fraudulent product for sale (If it seems too good to be true, it probably is)
To submit an ad-report, begin a chat with one of our support agents: include a description of the ad, why it violates our terms and a screenshot of the ad, if possible. Having a visual reference greatly improves the ad investigation process.
A note about our ads: We are a small game company, (there are less than 50 of us). We use a third party to supply ads to our games and never intend to show ads that offend, manipulate or frustrate our users. While we have filters in place to prevent this material from showing, there are millions of ads that show everyday, occasionally a bad one may trick our filters. We apologize for any distress and look forward to remedying your situation with human attention.
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