If you purchased something in an ad that has not been received or is not as described, we strongly encourage you to notify your bank about this transaction.

If you have not received your item:
If you made a purchase through an ad, we encourage you to read over the terms on the receipt. If you did not receive a receipt, you may want to consider contacting your bank regarding a fraudulent sale. Please contact us with details about the transaction so that we can take immediate action with the seller. Please reach out by selecting the Contact Us button in the top right to begin a conversation.

If the product was not as described:
If this was a purchase made within the past 60 days, chances are high you will receive a refund. If the payment was made with a credit card, oftentimes credit card companies will prosecute for fraud. Please keep us in the loop with this process.


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