Why do I still see ads after purchasing the paid version of the game on my iOS device?

In-app purchases require an internet connection to communicate with the App Store. If your device isn't connected to Wifi or cellular data o...

How do I report an ad in my Solitaire game?

Before reporting an ad, please have the following, which will help our team's investigation:Name of the adTime the ad appeared in the gameSc...

I saw an ad without a close button on my iOS device

If you recently rotated your device to play in landscape or portrait mode, it occasionally takes a few minutes for ads to update to reflect ...

I bought something in an ad and have a question

If you purchased something in an ad that has not been received or is not as described, we strongly encourage you to notify your bank about ...

If I pay to remove ads from Solitaire, will my scores carry over on my iOS device?

If you purchase ad removal within Solitaire as an in-app purchase, your scores will transfer over to other devices sharing the same Apple ID...

What is the personalized identifier dialogue? (IDFA)

If you saw one of the prompts below regarding ad-tracking and have questions, we're here to offer some clarity. What is IDFA?IDFA, (Ide...

There is a flashing banner ad in my game!

We understand that certain banners can be very distracting and take away from your gameplay.Our team would like to investigate problematic b...

I'm seeing banner ads in my Solitaire game on iOS

We introduced banner ads in Solitaire, which are a means for us to continue to offer our games for free to players while also being able to ...

Are Rewarded Videos removed with an ad-free subscription?

Ad-free subscriptions remove unavoidable ads — like banner ads at the top of the game and full-screen ads that play between hands (such as a...