💸
Purchase and Payment Questions
-
I paid to remove ads in Solitaire and I am still seeing ads
If you purchased the game at some point, there is no need to purchase it again!To restore a purchase of the ad-free version, access your Sol...
-
Why is there a dollar amount at the top of the screen? Am I being charged?
If you are seeing a dollar amount in red at the top of your Solitaire screen, rest assured, this is NOT real money, it is a score measureme...
-
How do I get a refund?
Accidentally purchased the game? Didn't have a good experience? Here is how to request a refund for your purchase.To receive a refund for an...
-
Android: How do I get a refund?
Accidentally purchased the game? Didn't have a good experience? Here is how to request a refund for your purchase. To receive a refund ...
-
Where can I buy the ad-free version?
Looking to remove ads? We offer an in-app purchase to remove ads from Brainium Solitaire. The in-app purchase is a one time only transaction...
-
Will my scores carry over if I purchase Solitaire as an in-app purchase?
If you pay to remove ads as an in-app purchase in Solitaire, your scores will transfer over to other devices sharing the same Apple ID, and...
-
I bought something in an ad and have a question
If you purchased something in an ad that has not been received or is not as described, we strongly encourage you to notify your bank about t...
-
Does the in-app purchase support Family Sharing?
If you purchased the ad-free version as an in-app purchase, it can be shared via Family Sharing. Make sure your family is using the same ad-...
-
The RESTORE PURCHASES button isn't working!
If tapping the RESTORE PURCHASES button in the OPTIONS tab did not work, try the following options:Option 1:Check that your device has a sta...
-
How do I connect my ad-free Solitaire app to additonal devices?
Here’s how to ensure that your ad-free experience carries over on your Android devices:Use the same Google AccountEnsure your Android phone ...
Need more help?