I paid to remove ads in Solitaire and I am still seeing ads

If you purchased the game at some point, there is no need to purchase it again! To restore a purchase of the ad-free version:1. Tap the...

Why is there a dollar amount at the top of the screen? Am I being charged?

If you see a dollar amount at the top of your Solitaire screen, this is a scoreing measurement used for VEGAS mode. Real money is NOT used i...

iOS: How do I get a refund for my in-app purchase?

Apple has made the refund process quick and easy!First, sign-in to reportaproblem.apple.com using your Apple ID Tap or click "I'd like to," ...

Android: How do I get a refund?

Accidentally purchased the game? Didn't have a good experience? Here is how to request a refund for your purchase. To receive a refund ...

Where can I buy the ad-free version?

Looking to remove ads? We offer an in-app subscription purchase to remove ads from Brainium Solitaire. The subscription can be shared with o...

Will my scores carry over if I purchase Solitaire as an in-app purchase?

If you pay to remove ads as an in-app purchase in Solitaire, your scores will transfer over to other devices sharing the same Apple ID, and...

I bought something in an ad and have a question

If you purchased something in an ad that has not been received or is not as described, we strongly encourage you to notify your bank about t...

Does the in-app purchase support Family Sharing?

If you purchased the ad-free version as an in-app purchase, it can be shared via Family Sharing. Make sure your family is using the same ad-...

The RESTORE PURCHASES button isn't working!

If tapping the RESTORE PURCHASES button in the OPTIONS tab did not work, try the following options:Option 1:Check that your device has a sta...

How do I connect my ad-free Solitaire app to additonal devices?

Here’s how to ensure that your ad-free experience carries over on your Android devices:Use the same Google AccountEnsure your Android phone ...

Is removing ads from the game a one-time purchase?

Removing ads in Solitaire Android is a one-time purchase, and you will not be charged a monthly or yearly subscription.The purchase to remov...

What is a Solitaire subscription?

A Solitaire subscription offers the option to play Solitaire without having to watch banner ads during the game or the ads that play in betw...

How do I purchase a Solitaire subscription?

To purchase a Solitaire subscription:Open the Solitaire appHit the MENU buttonTap SETTINGSAt the top, tap SEE OPTIONS Select the subscr...

How do I unsubscribe or cancel my Solitaire subscription?

If you signed up for a subscription and you don't want to renew it, please cancel the subscription at least 24 hours before renews.To cancel...

Do I need to pay again for the subscription if I previously purchased the paid version of the Solitaire app?

If you previously purchased the original in-app removal of ads in Solitaire iOS, you do not have to purchase a Solitaire subscription.To res...

Can I share my subscription through Family Sharing?

Yes! You can share your Solitaire subscription using Apple’s Family Sharing feature.If you already have Family Sharing, then your Solitaire ...