Why is my game closing unexpectedly?

Is your game closing out unexpectedly? If your game suddenly closed out, we recommend taking the following steps: Force Close and relaunch S...

Why is my game closing unexpectedly?

Is your game closing out unexpectedly? If your game suddenly closed out, we recommend taking the following steps: Clear App Cache:Access you...

iOS: Why is my game frozen?

If your cards are stuck or you're unable to cycle through your card stock, check to see if you're accidentally playing in Vegas mode, which ...

Android: Why is my game frozen?

If your cards are stuck or you're unable to cycle through your card stock, check to see if you're accidentally playing in Vegas mode, which ...

iOS: Why won't my screen rotate to Landscape mode on my iPhone?

Solitaire is no longer able to support Landscape mode on iPhone devices.  Solitaire can still be played in Landscape and Port...

Android: Why won't my screen rotate on my tablet?

To increase the size of your game board, try playing in Landscape mode: Rotate your device on its side If your screen does not adjust t...

How do I pause, end or exit the game?

While we do not have an exit or pause button in the game, the best way to exit is based on the device you're using. If you're using an ...

Can this game be solved? Why do my games seem unwinnable?

We use a randomization method to generate games - this means:Our games are not numberedWe don’t control for winnability, some games are unwi...

I’m getting the same game, why aren’t the cards shuffling?

If you are seeing the same game, it may be due to pressing the Replay button instead of the New Game button under the Menu. We’re confident ...

My issue is not listed.

Don't see what you're looking for? Try typing a keyword in the FAQ search bar in the FAQ section. Still can't find it? Let’s chat about it...

Android: Why won't my screen rotate to Landscape mode on my mobile device?

Solitaire is no longer able to support Landscape mode on Android mobile devices.  Solitaire can still be played in Landscape ...