Why is my game closing unexpectedly?

Is your game closing out unexpectedly? If your game suddenly closed out, we recommend taking the following steps: Force Close and relaun...

Why is my game closing unexpectedly?

Is your game closing out unexpectedly? If your game suddenly closed out, we recommend taking the following steps: Clear App Cache:Access you...

Why is my game frozen?

Is your game unresponsive? If your game is freezing, we recommend taking the following steps: Force Close and relaunch Mahjong: Dou...

Why is my game frozen?

Is your game closing out unexpectedly?If your game suddenly closed out, we recommend taking the following steps:Clear App Cache:Access your ...

Why won't my screen rotate?

Please note that iPads are the only devices that currently support playing Mahjong in Landscape mode. When you turn your device on its side ...

Why won't my screen rotate?

Please note that tablets are the only devices that currently support playing Mahjong in Landscape mode. When you turn your device on its sid...

How do I pause, end or exit the game?

While we do not have an exit or pause button in the game, the best way to exit is based on the device you're using. If you're using an ...

I’m getting the same game, why aren’t the tiles changing?

If you are seeing the same game, it may be due to pressing the 'Replay' button instead of the 'New Game' button under the Menu. Don't se...

My issue is not listed

Don't see what you're looking for? Try typing a keyword in the FAQ Search Bar in the FAQ section.Still can't find it? Let’s chat about it. S...