Is your game unresponsive?
If your game is freezing, we recommend taking the following steps:
Force Close and relaunch Spider Solitaire:
- Swipe up from the bottom to mid-screen to view recent apps, swipe upward to force close the game
- Relaunch the game and continue playing
Apple Support Article:
If the freezing continues, contact us by accessing the chat button in the upper-right corner of this article. Please walk us through what happened in the game before it was unresponsive, here are some points that are helpful to include:
- What point in the game did the freeze occur? (Upon starting a new game, during a game, after the game completed, etc.)
- Does the game seem to freeze due to anything specific or at certain times during play?
- Does this happen when/after an ad appears or when you try to close it?
- Do you have a stable wifi or network connection when this occurs?
Providing as much detail as possible will help us to identify the issue!
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Don't see what you're looking for? Send our team a message by tapping the chat button in the upper-right corner.