Android: I paid to remove ads, so why am I still seeing ads in my game?

If you purchased the ad-free version of Sudoku within the game as an in-app purchase:Check to make sure that your purchase was successful in...

iOS: I paid to remove ads in Sudoku and I am still seeing ads

The paid versions of our apps will never display advertisements. If you are seeing ads after having purchased Sudoku, you are likely using t...

iOS: How do I get a refund?

Accidentally purchased the game? Didn't have a good experience? Here is how to request a refund for your purchase. To receive a refund ...

iOS: Where can I buy the ad-free version of Sudoku?

You can purchase the ad-free version of Sudoku within your game:Access the Sudoku menu bar by tapping the bottom of the Sudoku screen Select...

How do I transfer my Score and Best Time from an old device?

In order for your accumulated Score and Best Time to be carried over from your old iOS device to your new iOS device, you will need to back ...

If I pay to remove ads from Sudoku, will my scores carry over?

If you purchase ad removal within Sudoku as an in-app purchase, your scores will transfer over to other devices sharing the same Apple ID, a...

Does the in-app purchase support Family Sharing?

While you are able to share your in-app purchase of Sudoku with other iOS devices using the same Apple ID, unfortunately in-app purchases ar...

I bought something in an ad and haven't received it!

If you purchased something in an ad that has not been received or is not as described, we strongly encourage you to notify your bank about t...