iOS: Why is my game closing unexpectedly?

If your game suddenly closed out, we recommend taking the following steps: Force Close and relaunch FreeCell:Double-click your device's...

Android: Why is my game closing unexpectedly?

If your game suddenly closed out or crashed, we recommend taking the following steps: Clear App Cache:Access your Device Settings Appli...

iOS: Why is my game frozen?

If your game is freezing, we recommend taking the following steps: Force Close and relaunch FreeCell:Double click your device's Home bu...

Android: Why is my game frozen?

If your game suddenly closed out, we recommend taking the following steps: Clear App Cache:Access your Device Settings Application Mana...

Why won't my screen rotate?

When you turn your device on its side and it will not rotate, chances are high the Orientation Lock on your device is enabled. Follow the st...

Why won't my screen rotate?

To increase the size of your game board, try playing in Landscape mode:Rotate your device on its sideIf your screen does not adjust to be fl...

How do I pause, end or exit the game?

While we do not have an exit or pause button in the game, the best way to exit is based on the device you're using. If you're using an ...

Solutions: Can this game be solved?

We use a randomization algorithm to generate games - this means:Our games are not numberedWe don’t control for winnabilityBecause our games ...

I’m getting the same game, why aren’t the cards shuffling?

If you are seeing the same game, it may be due to pressing the Replay button instead of the New Game button under the Menu. We’re confident ...

My issue is not listed.

Don't see what you're looking for? Try typing a keyword in the FAQ search bar in the FAQ section. Still can't find it? Let’s chat about it...