I paid to remove ads in Solitaire and I am still seeing ads

If you purchased the game at some point, there is no need to purchase it again! To restore a purchase of the ad-free version:1. Tap the...

Why is there a dollar amount at the top of the screen? Am I being charged?

If you see a dollar amount at the top of your Solitaire screen, this is a scoreing measurement used for VEGAS mode. Real money is NOT used i...

iOS: How do I get a refund for my in-app purchase?

Apple has made the refund process quick and easy!First, sign-in to reportaproblem.apple.com using your Apple ID Tap or click "I'd like to," ...

Android: How do I get a refund?

Accidentally purchased the game? Didn't have a good experience? Here is how to request a refund for your purchase. To receive a refund ...

Where can I buy the ad-free version?

Looking to remove ads? We offer an in-app subscription purchase to remove ads from Brainium Solitaire. The subscription can be shared with o...

Will my scores carry over if I purchase Solitaire as an in-app purchase?

If you pay to remove ads as an in-app purchase in Solitaire, your scores will transfer over to other devices sharing the same Apple ID, and...

I bought something in an ad and have a question

If you purchased something in an ad that has not been received or is not as described, we strongly encourage you to notify your bank about t...

Does the in-app purchase support Family Sharing?

If you purchased the ad-free version as an in-app purchase, it can be shared via Family Sharing. Make sure your family is using the same ad-...

The RESTORE PURCHASES button isn't working!

If tapping the RESTORE PURCHASES button in the OPTIONS tab did not work, try the following options:Option 1:Check that your device has a sta...

How do I connect my ad-free Solitaire app to additonal devices?

Here’s how to ensure that your ad-free experience carries over on your Android devices:Use the same Google AccountEnsure your Android phone ...

什么是 Solitaire 订阅？

订阅 Solitaire 后，您可以自由选择玩 Solitaire，而无需在游戏过程中观看横幅广告或每场游戏之间播放的广告。有四种订阅等级可供选择： 1年3个月1个月1周订阅将在购买后生效并自动续订。续订期限取决于所购买的订阅。 Solitaire 订阅可以随时取消，但必须在续订...

如何购买 Solitaire 订阅？

要购买 Solitaire 订阅：打开纸牌应用程序击中菜单按钮轻敲设置在顶部，点击查看选项选择您想要的订阅根据所选的等级，订阅将在购买后激活并自动续订。您可以在 24 小时窗口续订之前随时取消 Solitaire 订阅。注意：奖励视频不会因订阅而删除，因为您可以选择观看它们以换取...

How do I unsubscribe or cancel my Solitaire subscription?

If you signed up for a subscription and you don't want to renew it, please cancel the subscription at least 24 hours before renews.To cancel...

Do I need to pay again for the subscription if I previously purchased the paid version of the Solitaire app?

If you previously purchased the original in-app removal of ads in Solitaire iOS, you do not have to purchase a Solitaire subscription.To res...

Can I share my subscription through Family Sharing?

Yes! You can share your Solitaire subscription using Apple’s Family Sharing feature.If you already have Family Sharing, then your Solitaire ...