Why is my game closing unexpectedly?

Is your game closing out unexpectedly? If your game suddenly closed out, we recommend taking the following steps: Force Close and relaunch S...

Why is my game closing unexpectedly?

Is your game closing out unexpectedly? If your game suddenly closed out, we recommend taking the following steps: Clear App Cache:Access you...

iOS：为什么我的游戏冻结了？

如果你的牌卡住了，或者你无法循环使用你的牌，请检查你是否意外地玩了 拉斯维加斯 模式，该模式只允许您发牌一定次数。要检查并关闭 Vegas 模式：返回纸牌屏幕并点击菜单按钮。选择“设置”选项卡或点击此快捷方式：brainiumsolitaire://options向下滚动到“评分...

Android：为什么我的游戏冻结了？

如果你的牌卡住了，或者你无法循环使用你的牌，请检查你是否意外地玩了 拉斯维加斯 模式，该模式只允许您发牌一定次数。要检查并关闭 Vegas 模式：返回纸牌屏幕并点击菜单按钮。选择“设置”选项卡向下滚动到“评分”。如果“VEGAS”以蓝色高亮显示，则表示评分已开启。选择 NONE（...

iOS: Why won't my screen rotate to Landscape mode on my iPhone?

Solitaire is no longer able to support Landscape mode on iPhone devices.  Solitaire can still be played in Landscape and Port...

Android: Why won't my screen rotate on my tablet?

To increase the size of your game board, try playing in Landscape mode: Rotate your device on its side If your screen does not adjust t...

How do I pause, end or exit the game?

While we do not have an exit or pause button in the game, the best way to exit is based on the device you're using. If you're using an ...

Can this game be solved? Why do my games seem unwinnable?

We use a randomization method to generate games - this means:Our games are not numberedWe don’t control for winnability, some games are unwi...

I’m getting the same game, why aren’t the cards shuffling?

If you are seeing the same game, it may be due to pressing the Replay button instead of the New Game button under the Menu. We’re confident ...

My issue is not listed.

Don't see what you're looking for? Try typing a keyword in the FAQ search bar in the FAQ section. Still can't find it? Let’s chat about it...

Android: Why won't my screen rotate to Landscape mode on my mobile device?

Solitaire is no longer able to support Landscape mode on Android mobile devices.  Solitaire can still be played in Landscape ...

我的统计数据和连胜记录是错误的！

目前，一个错误正在影响纸牌游戏中的统计数据和连续计数器。我们的团队正在努力修复此问题，并将在未来的更新中修复。我们感谢您的耐心，并对此造成的挫折和混乱表示歉意！♥️♣️♦️♠️